Emplifi Receives Two 2023 Contact Center Technology Awards from CUSTOMER Magazine

Emplifi CX Cloud and Emplifi AI Composer honored for improving customer service technology and customer experience

NEW YORK--(BUSINESS WIRE)--Emplifi, a leading unified customer engagement platform, today announced that TMC, a global, integrated media company, has named Emplifi CX Cloud and Emplifi AI Composer as the 2023 Contact Center Technology Award winners, presented by CUSTOMER Magazine.

“The modern consumer is digital always and social first. That’s why Emplifi’s mission is to provide brands with the tools they need to make authentic connections with their customers consistently and at scale across digital platforms”

“The modern consumer is digital always and social first. That’s why Emplifi’s mission is to provide brands with the tools they need to make authentic connections with their customers consistently and at scale across digital platforms,” said Emplifi CEO Mark Zablan. “We’re extremely proud that CUSTOMER Magazine has recognized Emplifi’s innovation and commitment to making it easier for marketing and care professionals to provide great experiences to their customers.”